Handmade of 925 sterling silver. Designed in Sweden.

Let us answer your question

about returns & exchanges.

We hope that you are happy with your order, but if you are not, follow the steps below to return your item and get your money back:

1- Place the products in its original packaging. The products as well as the scent beads and all original packaging should not have been used and sent back in the same condition as when receiving the items from us. Email us info@veritume.com and we will let you know what information to include along with the item.

2- Visit your closest post office and send the items back to following adress:

Veritume

Furusundsgatan 18

115 37 Stockholm, Sweden

3- Soon you will receive an email from us that lets you know we received your returned items. We will refund you the money for the purchased items with the same payment method as used when purchasing from us.

Notice:

Make sure to send back your item within 14 days of receiving it from us. If 14 days have already passed, don't worry! We will help you out to look for a product to exchange it for! The customer is entitled for the shipping costs that comes with returning the items. We are responsible for your parcel only once it has been received by us. Items lost in transit will not be treated as returned, and cannot be exchanged or refunded. Notice that items purchased on discount are not refundable.

We hope that you are happy with your order, but if you are not, follow the steps below to return your item and exchange it for another:

1- Place the products in its original packaging. The product, scent beads and packaging should be unused and in the same condition as receiced. Email us info@veritume.com and we will let you know what information to include along with the item.

2- Visit your closest post office and send the items back to following adress:

Veritume

Furusundsgatan 18

115 37 Stockholm, Sweden

3- You will receive an email from us to let you know we have received your returned items. From there we will guide you on how to change for another item.

Notice:

Make sure to send back your item within 30 days of receiving it from us. The customer will have to pay any shipping costs that come with exchanging the items. We are responsible for your parcel only once it has been received by us. Items lost in transit will not be treated as returned and cannot be exchanged.

We are sorry for the inconvenience! Please send an email to: info@veritume.com with your order number and pictures of your damaged product and we will help you!

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